Terms and Conditions

Eenadu Television Private Limited (ETPL) owns and operates the website “etvwin.com” and associated mobile Apps, Smart TV Apps (Android TV & Fire TV stick), mobile sites, and other services under the name “ETV Win”.

Users are advised to carefully read these terms and conditions. Access to ETV Win implies acceptance of the following:

1. Access

ETV Win content is licensed under these terms. Unauthorized use is not permitted.

2. Ownership

ETV Win is owned and operated by Eenadu Television Pvt. Ltd., based in Ramoji Film City. The company reserves the right to alter any content, layout, features, or services.

3. Subscription Plans

ETV Win is available on subscription basis across devices like TV, mobile, Fire Stick, Android, iOS, etc. Plans may change without notice.

4. Device Usage

Device count and simultaneous usage is governed by the user’s subscription plan. User profiles require verified information.

5. Grading System

ETPL reserves the right to implement and update its content grading system and will not be liable for grading concerns.

6. Advertisements

ETV Win may feature ads within content or during playback. Ad formats and frequency are subject to change.

7. Payment

Payments are processed via secure third-party gateways. ETPL is not liable for third-party service failures. Users agree to their terms of service and are responsible for the security of their credentials.

8. Content Quality

Content quality may vary due to device capabilities and network conditions. ETPL is not responsible for quality degradation due to such limitations.

9. Errors & Discrepancies

ETPL makes efforts to ensure error-free content but cannot guarantee it. Any inadvertent error does not result in liability.

10. Viruses and Failures

ETPL is not liable for bugs, delays, viruses, or technical failures. It is recommended to use updated browsers/devices.

11. Modifications

ETPL may alter or upgrade the platform, content, or technology without notice to improve performance or compatibility.

12. No Warranty

ETPL provides content “as is” and disclaims warranties of any kind (express or implied) related to quality, originality, or uninterrupted access.

13. Damages

ETPL is not liable for any direct or indirect damages, loss of data, or user disputes arising from access or use of the platform.

14. Content Issues

Any defamatory, vulgar, infringing, or illegal content complaints will be investigated. ETPL reserves rights to act at its discretion.

15. Advertising Liability

ETPL and its staff are not responsible for user losses arising from viewing or relying on advertisements.

16. Legal Indemnity

ETPL reserves the right to defend against legal action. Users agree to indemnify ETPL from any liability caused by misuse of the platform.

Grievance Redressal:

Users may contact the following officer within 7 days from date of concern:

Grievance Officer
Sune P Madhavi
Eenadu Television Pvt Ltd, Ramoji Film City,
Rangareddy District 501512, Telangana
Email: grievance@etvwin.com

Digital Media Compliance:

ETV Win is a member of the Digital Media Content Regulatory Council (DMCRC), governed by the SRB (under Rule 12). Monthly compliance reports under Rule 18(1) on grievances received and resolved are shown below.

Month June 2025

S.NOMetricCount
1Number of grievances received0
2Number of Replies sent0
3Number of clippings deleted0
4Number of apologies rendered0
5Appeals before SRB / Orders from SRB0
6Appeals before IDC / Orders from IDC0

Month May 2025

1Number of grievances received0
2Number of Replies sent0
3Number of clippings deleted0
4Number of apologies rendered0
5Appeals before SRB / Orders from SRB0
6Appeals before IDC / Orders from IDC0

Month April 2025

1Number of grievances received0
2Number of Replies sent0
3Number of clippings deleted0
4Number of apologies rendered0
5Appeals before SRB / Orders from SRB0
6Appeals before IDC / Orders from IDC0

Jurisdiction: All disputes will be subject to the courts of Hyderabad, Telangana.